CUSTOMER SERVICE/FAQ

WHEN WILL MY ORDER BE SHIPPED?
Please allow 2-5 days for processing of website orders in addition to shipping time. All orders are shipped via USPS Priority Mail.

WHAT IS YOUR RETURN POLICY?
All sales are final.

DO YOU TAKE COMMISSIONS?
I do make time for as many custom bookings as I can. Typically I will accept orders beginning in January until I’m fully
committed for the calendar year. Please contact me for more details and pricing information.

WHERE ELSE CAN I FIND YOUR WORK?
Original watercolors can be found at Watson Kennedy in Seattle.

A NOTE ABOUT COLOR ACCURACY
The utmost care has been taken to represent colors accurately. Colors on screens and monitors may vary. Paint pigment may differ from digital color.

COPYRIGHT NOTICE
All artwork and images are copyright and property of Jeanne McKay Hartmann. Images cannot be copied, published or sold without
the artist’s permission. Any reuse on social media must credit Jeanne McKay Hartmann as the artist and include a link back to the source
of the image. The sale of any original work does not transfer rights to the image.


For more information, please contact jeanne@jeannemckayhartmann.com.